10 Key Steps To Building A Great Small Business Website

by | May 10, 2023 | SEO

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As a small business owner, creating a great website is one of the most important steps you can take to establish an online presence and attract customers. However, building a website that is both visually appealing and effective at driving traffic can be challenging, especially if you have little experience with website design and SEO.

To help you get started, we have compiled a list of 10 key steps to building a great small business website that will attract customers and drive sales.

Define Your Website’s Purpose and Target Audience

Before you begin designing your website, it is important to define its purpose and target audience. What do you hope your website will achieve? Who do you want to visit your website? These are important questions to ask before you begin designing your website.

Defining your website’s purpose and target audience will help you make informed decisions about the design and content of your site, and ensure that your website is tailored to meet the needs of your audience.

Choose a Domain Name and Web Host

The first step in creating a website is selecting a domain name and a web host. Your domain name is your website’s address on the internet, while your web host is the service that hosts your website and makes it accessible to visitors.

When selecting a domain name, it is critical to select one that is easy to remember and matches your brand. Your web host should be reliable and offer good customer support to ensure that your website is always up and running.

Design Your Website

Once you have chosen a domain name and web host, it is time to start designing your website. Your website design should be visually appealing and easy to navigate, with clear calls to action that encourage visitors to engage with your business.

If you have little experience with website design, consider hiring a digital marketing agency that specializes in website design to help you create a professional-looking site that meets your business needs.

Create Compelling Content

Your website’s content is equally as vital as its look. The material on your website should be useful, entertaining, and relevant to your target audience.

To create compelling content, consider hiring a professional writer or content marketer to help you craft effective content that resonates with your audience and drives traffic to your site.

Optimize Your Website for SEO

SEO (search engine optimization) is the technique of increasing your website’s exposure in search engine results pages (SERPs). SEO services can help you improve your website’s visibility and attract more organic traffic to your site.

To optimize your website for SEO, consider hiring an SEO services provider to help you with keyword research, on-page optimization, and link building.

Use Responsive Design

Responsive design is a design technique that guarantees your website appears and works properly on all platforms, including desktop computers, laptop computers, tablets, and smartphones.

Using responsive design can help you reach a wider audience and ensure that your website is accessible to all visitors, regardless of the device they use to access your site.

Incorporate Social Media

Social networking may be an effective tool for marketing your company and boosting visitors to your website. By incorporating social media into your website design, you can make it easy for visitors to share your content and connect with your brand on social media platforms.

Consider adding social media buttons to your website design, as well as creating a social media marketing strategy that includes regular updates and engagement with your audience.

Add Analytics

Analytics may give vital insights into the performance of your website and assist you in identifying areas for development. By adding analytics to your website design, you can track metrics such as traffic, bounce rates, and conversion rates, and use this data to optimize your site for better performance.

Google Analytics is a popular analytics tool that is free to use and provides comprehensive insights into your website’s performance.

Include a Call to Action

A call to action (CTA) is a crucial element of any small business website design. A CTA is a prompt that encourages visitors to take a specific action, such as signing up for a newsletter, making a purchase, or contacting your business.

Your CTA should be prominently displayed on your website and should be clear, concise, and easy to understand. Consider using contrasting colors, bold fonts, and eye-catching graphics to make your CTA stand out.

Call to Action

Test and Refine Your Website

Building a great small business website is an ongoing process that requires continuous testing and refinement. Regularly testing and refining your website can help you identify areas for improvement and ensure that your site is always up-to-date and effective at driving traffic and sales.

Consider conducting A/B tests to compare different versions of your website, soliciting feedback from customers, and regularly updating your content and design to keep your site fresh and engaging.


Building a great small business website requires careful planning, attention to detail, and a commitment to ongoing improvement. By following the 10 key steps outlined in this article, you can create a website that is visually appealing, easy to navigate, and effective at driving traffic and sales for your business. Whether you choose to hire a digital marketing agency or tackle the project on your own, investing in a great website is one of the best ways to establish an online presence and attract new customers to your small business.

If you’re looking to build a great small business website that attracts customers and drives sales, look no further than WebsiteMD! Our team of experts can help you with website design, SEO services, digital marketing, social media management, and more. Contact us today to learn how we can help you take your online presence to the next level and grow your business!