Top 6 Website Features People Value

by | Apr 12, 2023 | SEO

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Websites have become a vital aspect of our lives in the digital era. They are the first point of contact between businesses and their customers, providing information, selling products, and offering services. As such, it is crucial to understand what website features people value most to ensure that businesses can create effective and engaging websites.

Here are the top six website features that people value the most:


One of the most crucial websites features that people value is navigation. Visitors to your website need to be able to find the information they are looking for easily. If they struggle to navigate your site, they are likely to become frustrated and leave, potentially losing your valuable business.

To ensure that your website is easy to navigate, it is essential to have a clear and well-organized menu that is easy to understand. It should also be easy to access from any page on your site. Consider using drop-down menus or a hamburger menu icon to make your menu more accessible on mobile devices.

In addition to the menu, it is also important to have clear calls to action (CTAs) on your site. CTAs are buttons or links that encourage visitors to take a specific action, such as “Buy Now” or “Learn More.” Make sure your CTAs are prominent and easy to find to help visitors take the next step.

Mobile Responsiveness

With more and more people using their mobile devices to access the internet, it is essential that your website is mobile responsive. Mobile responsiveness means that your site is designed to look and function well on mobile devices, such as smartphones and tablets.

Having a mobile-responsive website is critical for two main reasons. First, it ensures that visitors to your site have a positive experience, regardless of the device they are using. Second, Google now prioritizes mobile-responsive websites in its search rankings, meaning that if your site is not mobile-responsive, it may be harder for potential customers to find you online.

To ensure that your website is mobile responsive, consider using a responsive design or a mobile-specific template. You can also test your site’s mobile responsiveness using Google’s Mobile-Friendly Test tool.


People expect websites to load quickly in today’s fast-paced society. Visitors will grow dissatisfied and depart if your site takes too long to load. According to Google research, the likelihood of a visitor bouncing (leaving your site) increases by 32% as page load time climbs from one to three seconds.

To ensure that your site loads quickly, there are several steps you can take. First, optimize your images and videos to reduce their file size. Second, use a content delivery network (CDN) to distribute your site’s content across multiple servers, making it faster to access. Finally, consider using a caching plugin, which stores frequently accessed content on the user’s device, reducing the amount of time it takes to load your site.


In today’s age of cybercrime, website security is more critical than ever. Visitors to your site need to feel confident that their personal information is safe and secure when interacting with your business online.

To ensure that your site is secure, consider using an SSL certificate. SSL stands for Secure Sockets Layer, and it encrypts data that is transmitted between your website and your visitors’ browsers. This encryption helps to protect sensitive information, such as credit card numbers and login credentials.

In addition to SSL, there are other security measures you can take to protect your website. These include using strong passwords, keeping your website and plugins up to date, and using a reputable web host.


Your website’s content is what distinguishes you from your competition. Visitors to your site are looking for valuable information that is relevant to their needs. This can include product descriptions, blog posts, testimonials, and more.

To ensure that your website’s content is valuable, it is important to understand your target audience and their needs. Conduct market research to determine what type of content your audience is looking for, and then create content that is engaging, informative, and relevant.

In addition to creating high-quality content, it is also essential to organize it effectively. Use headings, subheadings, and bullet points to break up large blocks of text and make it easier for visitors to scan your content.

Finally, make sure your content is up to date. Outdated information can cause visitors to lose trust in your business and may result in lost sales.

Contact Information

Another critical website feature that people value is contact information. Visitors to your site need to be able to contact your business easily if they have any questions or concerns.

To ensure that your contact information is easy to find, include it in your website’s footer or header. You can also create a separate “Contact Us” page that includes a contact form, phone number, email address, and physical address.

Including social media links on your website can also help visitors to connect with your business. Make sure that your social media profiles are up to-date and active to provide another way for visitors to engage with your brand.

Top 6 Website Features


The six website features that people value the most are navigation, mobile responsiveness, speed, security, content, and contact information. By incorporating these features into your website, you can create an engaging, informative, and user-friendly experience for your visitors.

Keep in mind that your website is frequently the initial point of contact between your company and potential clients. By creating a website that is easy to navigate, mobile responsive, fast, secure, and packed with valuable content, you can make a positive first impression and encourage visitors to take the next step with your business.

If you’re looking to create an engaging, user-friendly website that incorporates all of the essential features people value, WebsiteMD can help. Our team of experts can assist you with everything from website design and development to SEO, digital marketing, social media management, and more.

Don’t let a poorly designed website hold your business back. Contact us today to learn more about how we can help you create a website that will attract, engage, and convert visitors into customers. Let’s take your business to the next level!